+ 33 (0) 3 29 09 12 00 Campsite Porte des Vosges - Campsite A31 - ZA La grande tranchée 88140 Bulgnéville
Campsite Porte des Vosges A31 at Bulgnéville in Vosges

Campsite Porte des Vosges TERMS OF SALE

Article 1 - Sales Terms and Conditions

The present sales terms and conditions rule all the stays sold on the website https://www.camping-portedesvosges.com. They are included in the contract binding the establishment and the customers. The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay. According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.

Article 2 - Booking conditions

2.1 Price and payment

Le prix des séjours est indiqué en euros, TVA comprise.
Pour les réservations emplacement camping : Toute location est nominative et ne peut être cédée.
La location ne devient effective qu'avec notre accord et après réception du montant total du séjour et des frais de réservations.
Pour les réservations avec un paiement Ideal 1 € de frais de réservation vous serons demandé et seront non remboursables. La totalité du séjour sera payée le jour de l'arrivée.
Pour les réservations location : Toute location est nominative et ne peut être cédée. La location ne devient effective qu'avec notre accord et après réception du montant total du séjour. Pour des séjours de 1 à 6 nuits, la totalité du montant est a payer le jour de la réservation. Pour des séjours de plus de 6 nuits, un acompte de 30% est a payer le jour de la réservation et le solde est a payer 10 jours avant la date de début du séjour.
Pour tout retard non signalé, la location/l'emplacement devient disponible 24 heures après la date d'arrivée mentionnée sur le contrat de réservation. Passé ce délai, et en l'absence de message écrit, la réservation sera nulle et le règlement de la réservation restera acquis à la direction du camping.

2.2 Changing your booking request

No discount will be granted for late arrivals and/or early departures.

2.3 Cancellations

Any open reservation in accordance with the general conditions of sale will be canceled.
In the event of cancellation of the Reservation by the Customer after its acceptance by the Service Provider at least 30 days before the scheduled date of the reserved Rental, for any reason whatsoever except force majeure, the deposit paid on the Reservation, will automatically be acquired by the Service Provider, as compensation, and may not give rise to any reimbursement.
In all cases of cancellation, the reservation costs will remain with the Service Provider.

2.3.1 COVID 19 Cancellation

- Free cancellation with refund (excluding booking fees), up to 1 day before the date of arrival in the event of an administrative closure of the campsite.
- Free cancellation up to 1 day before the date of arrival, in the form of a credit or displacement of the stay, in the event that the customer is unable to access the campsite, due to the closure of borders , the administrative limitation of travel, and while the campsite is authorized to receive its customers.

2.4 Withdrawals

The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation). For any on-line booking, customers will have no right of withdrawal.

2.5 Cancellation Insurance

Nous vous conseillons de souscrire une assurance annulation. Ce contrat vous offre une garantie annulation qui permet d'obtenir le remboursement des sommes versées en cas d'annulation de votre séjour ou de départ anticipé sous certaines conditions (maladie, accident…).
Tarifs assurances :
• Emplacement camping : 3.5% du total du séjour
• Location Mobil- Homes : 3.5% du total du séjour

Article 3 - During your stay

3.1 Arrivals and departures

In rented accommodations , arrivals from 3 a.m. and departures before 10 a.m.
For camping pitches, arrivals from 12 a.m. and departures before 12 a.m.
Free day of arrival.

3.2 Guarantee

A € 50 guarantee will be deposit on your arrival for a rental than more one night. It will be given back on your departure during the reception opening hours and after inventory of fixtures. Any damage will be invoiced and added to the price of the stay as well as the cleaning fees if the accommodation is not perfectly clean when you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post.

3.3 Departures

Any delay for giving back the key and leaving the pitch after 10 a.m. will be invoiced one extra night. Should your stay be extended, you must warn the establishment at least 24 hours before the departure date set previously.

3.4 Animals

Animals are allowed inside the accommodations after management approval

3.5 Policies and procedures

In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, available at the reception desk, it will be given on demand.

Article 4 - Liability

The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.).

Article 5 - Applicable Law

These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court or Tribunal de Commerce of Epinal.