Campsite Porte des Vosges
Article 1 - Sales Terms and Conditions
The present sales terms and conditions rule all the stays sold on the website www.camping-portedesvosges.com. They are included in the contract binding the establishment and the customers.
The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay.
According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.
Article 2 - Booking conditions
2.1 Price and payment
The price of stays is indicated in euros, including VAT.
For camping pitch reservations: All rentals are nominative and can not be assigned. The rental becomes effective with our agreement and after receipt of the total amount of the stay and booking fees.The entire stay will be paid on the day of arrival.
For rental bookings: All rentals are nominative and can not be assigned. The rental becomes effective with our agreement and after receipt of the total amount of the stay. For stays of 1 to 6 nights, the full amount is to be paid on the day of booking. For stays of more than 6 nights, a deposit of 30% is payable on the day of booking and the balance is to be paid 10 days before the start date of the stay.
For any delay not reported, the rental / location becomes available 24 hours after the arrival date mentioned on the booking contract. After this time, and in the absence of a written message, the reservation will be void and the payment of the reservation will be retained by the campsite management.
2.2 Changing your booking request
No discount will be granted for late arrivals and/or early departures.
According to the general sales terms and conditions, any booking with unpaid balance will be cancelled.No refund will be possible from the payment of the balance 3 days before the start date of stay.
The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation).
For any on-line booking, customers will have no right of withdrawal.
2.5 Cancellation Insurance
We advise you to subscribe cancellation insurance. This contract offers you cancellation insurance enabling you have the paid sum back if you cancel your stay or leave earlier under certain events and circumstances (illness, accident, etc.).
• Camping pitches:
• Rented accommodations:
Article 3 - During your stay
3.1 Arrivals and departures
In rented accommodations , arrivals from 3 a.m. and departures before 10 a.m.
For camping pitches, arrivals from 12 a.m. and departures before 12 a.m.
Free day of arrival.
A € 50 guarantee will be deposit on your arrival for a rental than more one night. It will be given back on your departure during the reception opening hours and after inventory of fixtures. Any damage will be invoiced and added to the price of the stay as well as the cleaning fees if the accommodation is not perfectly clean when you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post.
Any delay for giving back the key and leaving the pitch after 10 a.m. will be invoiced one extra night. Should your stay be extended, you must warn the establishment at least 24 hours before the departure date set previously.
Animals are allowed inside the accommodations after management approval.
3.5 Policies and procedures
In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, available at the reception desk, it will be given on demand.
Article 4 - Liability
The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.).
Article 5 - Applicable Law
These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court or Tribunal de Commerce of Epinal-.